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PRIVACY POLICY

Last Updated: March 11, 2025

This Privacy Policy governs the websites www.essentiallyelaine.com and evolve.essentiallyelaine.com (collectively, "the Sites") under GDPR and global data protection laws. The EVOLVE mobile application, available on Apple App Store and Google Play, has a separate opt-in privacy policy that users must accept upon installation and use.

By using our Sites, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use immediately.

1. Updates to Our Privacy Policy

We may need to update our Privacy Policy periodically. The latest version will always be available on our Sites. Any material changes will be communicated, such as:

  • Purpose of data usage.

  • Identity of the Controller.

  • Changes in your rights.

You are responsible for reviewing any updated versions. Continued use of our Sites after updates constitutes acceptance of the changes. If you have concerns, please contact us at [email protected].

2. Personal Information We Collect

We collect and process the following personal data:

  • When you opt-in: Name, email address, phone number, date of birth, time of birth (for human design services) correspondence address, and IP address.

  • When you contact us: Any personal information provided via email, social media, or messaging platforms.

  • When you purchase a product/service: Billing address, credit card/payment information (processed through third-party providers).

  • When you engage on our Sites: Comments, images, videos, or any content you share.

  • Automatically collected data: IP address, device type, browser type, browsing actions, Google Analytics, and Facebook Pixel tracking.

Your data is collected voluntarily when you provide it by opting in for free resources, signing up for newsletters, purchasing products, or engaging with our content.

3. How We Use Your Information

We process your data for the following purposes:

  • To provide requested services, products, and resources.

  • To send newsletters, updates, and marketing emails (with an option to unsubscribe at any time).

  • To respond to inquiries and customer service requests.

  • To improve user experience through analytics and tracking.

  • To process transactions securely via third-party payment processors.

4. Lawful Basis for Processing Data

Under GDPR, we process your personal data based on:

  • Consent: When you opt-in to receive emails or resources.

  • Legitimate Interest: When engaging in direct marketing to those who have shown interest in our services.

  • Contractual Obligation: When processing purchases or service agreements.

You may withdraw your consent at any time by contacting [email protected] or unsubscribing via our email communications.

5. Cookies & Tracking

We use cookies and tracking technologies to enhance user experience. This includes:

  • Session cookies (temporary storage during browsing).

  • Persistent cookies (saving user preferences for future visits).

  • Google Analytics & Facebook Pixel (for targeted advertising and website analytics).

You can disable cookies via your browser settings; however, some features may not function properly.

6. Data Security

We implement industry-standard security measures, including:

  • Secure Sockets Layer (SSL) encryption.

  • Third-party GDPR-compliant payment processors.

  • Restricted internal access to user data.

While we take all reasonable precautions, we cannot guarantee absolute security. If a data breach occurs, we will notify affected users promptly.

7. Retention & Deletion of Data

We retain your personal data only as long as necessary for:

  • Completing purchases and service obligations.

  • Legal and tax compliance.

  • Marketing (until you opt-out).

To request data deletion, email [email protected] with "Data Deletion Request" in the subject line.

8. Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data (Data Subject Access Request).

  • Correct inaccurate data.

  • Request data deletion.

  • Withdraw consent for marketing communications.

  • Restrict data processing under specific conditions.

To exercise these rights, email [email protected].

9. Third-Party Links & Data Sharing

  • We use trusted third-party services for payment processing, analytics, and marketing.

  • Your data will never be sold or shared without consent.

  • External links on our Sites are not governed by this Privacy Policy.

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:

  • Email: [email protected]

  • Business Address: Unit 1A, Bracken Business Park, Bracken Road, Sandyford, Dublin 18, D18 H283, Ireland.

By using our Sites, you consent to the data practices outlined in this policy.